Shipping policy
Shipping costs:
Jewelry is always shipped for free. For the other items there is free shipping with a minimum purchase of $99.
Tracking:
All items are shipped with track and trace from all over the world.
Estimated shipping times:
- USA: 3–7 business days
- Europe: 6–9 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Order well in advance for holidays and gifts.
Average shipping time:
- 5-10 days
- 14 - 30 days for jewelry, shoes, dress shirts, car seat covers and accessories
Order well in advance for holidays and gifts.
Wrong Address:
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed:
Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).
Lost in transit:
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
Keep in mind that if tracking information states an order was delivered won't reship that order.